Secure hosting – “Health Data Hosting” agreement

TELEMEDICINE TECHNOLOGIES provides its customers with a secure Internet hosting platform, compliant with the Health rules in term of security, reliability, availability and confidentiality.

  • Hosting infrastructure (“Data Center” services) entirely virtualized
  • ISO 27001 compliant.
  • Environment available rewarded with “Health Data Hosting” agreement.

All our solutions (CleanWEB™, GeMED, epiSat, Poseidon …) are also proposed in SaaS (Software as a Service) mode with (SLA – Service Level Agreement).

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Main features

  • Infrastructure including a Primatry site (production server) and a Secundary site (saving server), locally separated.
  • TELEMEDICINE owns a group of dedicated Data Virtual Centers ans is the unique administrator.
  • The minimum interconnection bandwidth from the Primary Site to the Internet backbone is 300Mbits / second.
  • An offer perfectly contractualised and auditable, clearly defining responsibilities.
  • Electrical Continuity Guarantee.

Data confidentiality

  • Physical access to the website hosting Infrastructure is allowed to personal duly authorized.
  • Protection against intrusion attempts by unauthorized employees : Access is protected by armored doors, badge readers, fingerprint analyzers and human checks.
  • A routal/firewall device monitored by certified TELEMEDICINE employees provides protection against unauthorized remote access.
  • Except particular contractual point, the hosted server software has a dedicated SSL certificate ensuring HTTPS encryption.

Savings – service continuity

  • Daily savings of application data performed locally on the Primary Site and on the remote Secondary Site
  • Service availability rate > 99,9%.

Additional documentation:

  • Terms and Conditions (Ref.: ADM-220-COM)
  • CleanWEB : Security and Patient Privacy Handling (Ref.: CW-202-COM)
  • CleanWEB : FDA 21 CFR Part 11, étude de conformité (Ref.: CW-87-COM)
  • Security Insurance Plan(Ref.: AQ-205-COM)
  • ISO 9001 Certificate
  • ISO 27001 Certificate

For more information

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