Secure hosting – “Health Data Hosting” agreement
TELEMEDICINE TECHNOLOGIES provides its customers with a secure Internet hosting platform, compliant with the Health rules in term of security, reliability, availability and confidentiality.
- Hosting infrastructure (“Data Center” services) entirely virtualized
- ISO 27001 compliant.
- Environment available rewarded with “Health Data Hosting” agreement.
All our solutions (CleanWEB™, GeMED, epiSat, Poseidon …) are also proposed in SaaS (Software as a Service) mode with (SLA – Service Level Agreement).
Main features
- Infrastructure including a Primatry site (production server) and a Secundary site (saving server), locally separated.
- TELEMEDICINE owns a group of dedicated Data Virtual Centers ans is the unique administrator.
- The minimum interconnection bandwidth from the Primary Site to the Internet backbone is 300Mbits / second.
- An offer perfectly contractualised and auditable, clearly defining responsibilities.
- Electrical Continuity Guarantee.
Data confidentiality
- Physical access to the website hosting Infrastructure is allowed to personal duly authorized.
- Protection against intrusion attempts by unauthorized employees : Access is protected by armored doors, badge readers, fingerprint analyzers and human checks.
- A routal/firewall device monitored by certified TELEMEDICINE employees provides protection against unauthorized remote access.
- Except particular contractual point, the hosted server software has a dedicated SSL certificate ensuring HTTPS encryption.
Savings – service continuity
- Daily savings of application data performed locally on the Primary Site and on the remote Secondary Site
- Service availability rate > 99,9%.
Additional documentation:
- Terms and Conditions (Ref.: ADM-220-COM)
- CleanWEB : Security and Patient Privacy Handling (Ref.: CW-202-COM)
- CleanWEB : FDA 21 CFR Part 11, étude de conformité (Ref.: CW-87-COM)
- Security Insurance Plan(Ref.: AQ-205-COM)
- ISO 9001 Certificate
- ISO 27001 Certificate
For more information